516-482-2444

FREQUENTLY ASKED QUESTIONS


Q - How do I get started with an Empower New York application?
A - Email 1 complete monthly National Grid Bill to Deirdre@innvest.com

Q - My electric bill and consumption was higher in 2019 than it is now – how does that affect me and the program?
A – Please provide the same monthly bill (all pages) for 2 years and we will calculate the
credits for you going forward and make adjustments as needed. Either way, the net
effect for you is the same 5% monthly discount on your electric bill every month/year!

Q - What if my consumption goes up or down over the years?
A. We are in this agreement long term, so we will make annual adjustments. The net effect for you should be the same 5% monthly discount on your electric bill every month/year.

Q - How do the credits appear on my National Grid Bill?
A – Under the "Other Charges/Adjustments" section of your NGRID bill, there will be a credit labeled "VDER Value Stack Credit". It should display the dollar amount.

Q - I have several accounts with multiple meters. How do I know if I qualify?
A - Having multiple meters is fine. However, the entity name must be the same on each bill. The Team at Seaboard Solar will analyze the electric bills and tell you which accounts qualify.

Q - My electric usage changes from month to month. Does that matter?
A - No. You are getting credits for your entire bill every month for the term of the
agreement.

Q - I have Solar Panels on-site. Can I still participate?
A - Yes!

Q - May I have Solar Panels on-site in the future?
A - Yes!

Q - I get 5% off entire bill?
A - Yes, including customer charge, taxes, deliver, supply etc.

Q - So if bill was $10,000 all in, it would now be $9, 500?
A. Yes! You would be paying Seaboard Solar $9,500 and your National Grid Bill would say
$10,000 due and $10,000 in credits.

Q - What is the risk for Seaboard Solar?
A. The business owners won't be able to pay their bills.

Q - I have a National Grid bill and that includes another supplier for electricity – do I qualify?
A - Yes, as long as you are an NGRID customer it doesn't matter to your generation supply
company that you are getting these credits.

Our subscribers are merely getting credits from us at a discount...not electricity, so we are not a competitor.

Q - When can I expect to see the credits reflected on my National Grid bill?
A - We need all $7M credits to be subscribed and then we can start construction. Based on our experience and our development timeline, you should start to see credits appearing on your bill in late 2022. We will keep you informed with updates along the way.

Q - I buy electricity in bulk – can I participate in the program?
A - Yes, we are not supplying electricity – just supplying National Grid Credits.

Q - Does participating in this program affect any pricing we would have with a supplier?
A - No, you can use any supplier and make changes anytime you like!

Q - Somewhere down the road, if we go with a third-party supplier, will they have a problem with an agreement like this?
A. - No.

Q - Will this program change our usage requirements?
A - No.

Q - What if I audit my utility bill and find that I am overcharged – does this effect the agreement
A - No.

Q - Does Seaboard Solar provide auditing services?
A - No – but we can recommend companies if you make the request via email.

Q - I get a bill from National Grid and another bill from my supplier – do I qualify?
A - You must have your "supply" bill consolidated onto your NGRID bill for the credits to work
for both. This is a simple administrative change that costs nothing. Just contact your third- party supplier and ask that they consolidate their bill with NGRID so that you only receive a bill from NGRID.

Q - What is my risk?
A. There is no risk to you as the business owner – you are receiving National Grid Credits and
an effective 5% discount on your electric bill monthly.

Q – How does this increase the value of my property?
A - It will reduce your electricity bill, reduce your operating expenses increase your NOI (net-operating income).

Q- I do not own the property I lease it? Can I still participate?
A – Yes, assuming you are paying for your electricity service and qualify in all other aspects for
the Program. Ask A Question

Q - What is the status of the 13 Upstate New York Solar Development Projects? 
A - Check out the chart down below!
system start date